Yvonne Diones is an accomplished Client Care Specialist with nearly five years of experience in the Business Process Outsourcing industry, consistently recognized for delivering exceptional service. She brings a strong background in supporting complex business processes and is committed to creating a positive and seamless client experience. Yvonne holds a Bachelor’s Degree in Entrepreneurship from Bicol State College of Applied Sciences and Technology and thrives in fast-paced environments where she can adapt quickly and take ownership of her work.

In her current role at Walters & Associates CPAs, Yvonne manages key billing functions, including client invoicing and accounts receivable, ensuring accuracy, efficiency, and smooth financial operations for both clients and the firm. Outside of work, she enjoys spending quality time with her two nieces and unwinding by watching movies.